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Zoho CRM at a Glance: A Comprehensive Review for Businesses

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8.4/10 (Expert Score)
Product is rated as #1 in category Business Software
For efficient management of sales and customer marketing in a business was managed with the help of ZOHO CRM packages. New customers will be added to the business easily by using software. The tracking mail and text options work fast in Zoho software. Free use of 5 GB was provided by the software. Invoices, earnings, and contacts in the business are managed accurately and automatically by the software. All departments in the company can be easily tracked by using software. The expansion of software tools in the software cost heavy. Chat support is available at all times to address issues in the software.
  • Easy to use.
  • In business, real-time notification was included in the software
  • Customization according to the needs of the business will be possible in Zoho software.
  • Customers in the business can be easily tracked using different tools available in software.
  • Save a lot of money helps to get an efficient customer in the business in a short period.
  • Customization was easily made according to the needs of the business
  • A lot of options are available in ready-made.
  • Additional tools such as campaigns and SalesIQ need to be included.
  • The user interface needs to be improved with the latest technologies.
  • Difficult to use the app on the mobile.
  • A feedback-related problem in the website was not addressed in the right way.
  • Repetitive tasks have to be eliminated.
  • The subscription cost was high.
  • User Interface was moderate.

Zoho sales software helps to build the business to the next level. The revenue will be increased by getting more leads from software. For both large and small-scale businesses zoho software will be used to enhance business. a customer management system can be managed efficiently by using Zoho software. Improving the efficiency of the sales team, improving productivity, and focusing on automation and customization with integration capacity are considered essential features of Zoho business software.

Features of ZOHO CRM

Increases number of customers:

All leads in the business are converted as deals by using ZOHO CRM. Lead tracking, lead assignment, and lead scoring in the business were manged automatically by the software.

Contact management made easy:

Business contact and account management of the customer is easily managed by software. Ongoing contact details, communication history, and customer information are available easily with a click.

Automation of sales process:

A repetitive task in the business is made automated and scheduled process by the software.

Management of Pipeline in the business made easy:

Software allows even the customers of their business to access their updated information.

Friendly User Interface:

Users can easily navigate the applications due to the friendly user Interface available in the CRM.


Specific needs of the business and workflows can be easily customized in CRM.           


Zoho software is affordable compared with Salesforce in terms of pricing, integration, and scalability.


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Zoho CRM at a Glance: A Comprehensive Review for Businesses
Zoho CRM at a Glance: A Comprehensive Review for Businesses
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